Facilities and services at Hotel Casa Puga
Amenities & Facilities
Top Highlights
- Front desk [24-hour]
- Great food & dining
- Located in heart of Oaxaca City
- Great for activities
Services & Facilities
64 amenities in 15 categories.
Activities
5 items
- Bike tours
- Tour or class about local culture
- Bar crawls
- Cooking class
- Walking tours
Cleaning Services
4 items
- Ironing service
- Laundry
- Daily housekeeping
- Suit press
Cleanliness & disinfection
6 items
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
Common Areas
2 items
- Outdoor furniture
- Terrace
Food & Drink
3 items
- Restaurant
- Grocery deliveries
- Room service
Food & drink safety
4 items
- Delivered food covered securely
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
Front Desk Services
5 items
- Private check-in/out
- 24-hour front desk
- Tour desk
- Baggage storage
- Invoice provided
General
2 items
- WiFi in all areas
- Pet friendly
Miscellaneous
4 items
- Smoke-free property
- Family rooms
- Non-smoking rooms
- Air conditioning
Physical distancing
4 items
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
Pool and Spa
1 item
- Massage
Safety & security
7 items
- CCTV in common areas
- 24-hour security
- CCTV outside property
- Security alarm
- Safe
- Fire extinguishers
- Smoke alarms
Safety features
8 items
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Hand sanitizer in guest accommodation and common areas
- Thermometers for guests provided by property
- Process in place to check health of guests
- Staff follow all safety protocols as directed by local authorities
- Face masks for guests available
Services
3 items
- Free WiFi
- Internet
- WiFi
Transportation
6 items
- Airport shuttle (additional charge)
- Airport shuttle
- Shuttle service
- Airport pick up
- Shuttle service (additional charge)
- Airport drop off